Support

Need help? We're here for you.

Contact us

Email us at soporte@versussportsapp.com describing your issue. We reply within 48 business hours.

Frequently asked questions

How do I delete my account?

In the app: Settings → Delete account. It takes effect immediately, and we remove your profile, messages and related content within 30 days.

How do I report a user or a message?

On any profile or message, tap the three-dot icon and choose "Report" or "Block". Content reported by three or more users is hidden automatically while our team reviews it.

How do I cancel a booking?

Go to My bookings, open the booking and tap "Cancel". The refund policy depends on each court and is shown when you confirm the booking.

I'm not getting notifications

Check your system permissions (Settings → Versus → Notifications) and make sure you're signed in to the app. If it still doesn't work, write to us.

I can't sign in

Versus uses Google or Apple sign-in. Make sure your account with that provider is active. If you still can't get in, write to us with the error message you see.